Last updated 3 October 2026

Data deletion instructions

You can ask RMC Living UK (RMCRENT16 LTD) to delete the personal data we hold about you, including data received through Facebook, Instagram, Messenger or WhatsApp.

How to request deletion

1. Email [email protected] with the subject "Data deletion request", or send "Delete my data" on WhatsApp to +44 7514 740469.
2. Tell us the phone number, email or social media handle you used with us, so we can find your records.
3. We may ask one question to confirm it's really you.

What happens next

• We confirm receipt within 3 working days and complete the deletion within 30 days.
• We delete your messages, contact details and marketing data from our systems and ask our processors to do the same.
• We may keep booking and payment records for as long as the law requires (usually 6 years for tax), anonymised wherever possible. We will tell you what we kept and why.
• When it's done, we send you a confirmation by the same channel you used.

You can also remove our app's access to your Facebook account at any time in Facebook → Settings & privacy → Settings → Apps and websites.